Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
You should expect to receive your refund within a week of returning your items to us. This time period includes the transit time for us to receive your return and the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We only ship to UK mainland addresses and we use a variety of couriers, depending on the size, shape and weight of your parcel. As soon as we receive your order (except on Sundays when we are closed) we will pick it and pack it, dispatching it as soon as we possibly can.
Shipping is charged at a flat rate of £5.99, regardless or parcel size. All orders over £75 are eligible for free shipping.